Shipping
Free tracked shipping on every order. Orders are dispatched within 24–48 hours and typically arrive within 7–14 days in Singapore. You'll receive a tracking link by email as soon as your order ships.
Returns & Replacements
Every lamp is covered by our 30-day replacement guarantee. If your order arrives damaged or isn't right, contact us within 30 days of delivery and we'll replace it or refund you — no lengthy forms, no drama.
FAQ
Is assembly difficult?
No — the lamp ships flat-packed for protection and assembles in under 5 minutes without tools. A bulb is included, so it's ready to glow out of the box.
Will the plug work in Singapore?
Yes — all lamps ship with a Singapore-compatible 3-pin plug.
Does the shade get hot?
No. The double-layer shade stays cool to the touch even after hours of use.
How do I choose a light mode?
Warm Light for cosy evenings, Neutral for reading, White for focused desk work — or pick the 3-Way Changeable and switch between all three.
How can I reach you?
Email id21innovation@gmail.com — we reply within one business day.